Terms of service

In General

Coma Dubai (“www.comadubai.com”) owns and operates this website. This document governs your relationship with the (“Website”). Access to and use of this website and the products and services available through this website (collectively, the “Services”) are subject to the following terms, conditions, and notices (the “Terms of Service”). By using the Services, you agree to all the Terms of Service, which we may update periodically. You should check this page regularly to take note of any changes we have made to the Terms of Service.
Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or modify the Services without prior notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to certain parts or the entire website.
This website may contain links to other websites (the “Linked Sites”), which are not operated by www.comadubai.com. We have no control over the Linked Sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Your use of the Linked Sites will be subject to the terms of use and service contained on each of those sites.

Delivery

We ship to all destinations, both national and international, except for the Canary Islands, Ceuta, and Melilla.
Iberian Peninsula: Shipments within the peninsula are free, regardless of the order amount.
Balearic Islands: Shipping costs 10 euros, regardless of the order amount.
Portugal: Shipping costs 10 euros, regardless of the order amount.
Delivery Time: Delivery time is 3 to 4 business days for national destinations, and 5 business days for international shipments. Orders placed after 14:00 will be shipped the next business day.

Privacy Policy

By using this website, you consent to the processing described herein and guarantee that all data you provide is accurate.

  • All credit/debit card details and personal identification information WILL NOT be stored, sold, shared, rented, or leased to third parties.
  • The Policies and Terms and Conditions of the website may be modified or updated from time to time to meet requirements and standards. Therefore, customers are encouraged to frequently visit these sections to stay updated on any changes to the website. Modifications will take effect the day they are posted.
  • Some of the ads you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, via cookies, web beacons, and other technologies in an effort to understand your interests and serve you ads that are tailored to your interests. Remember, we do not have access to or control over the information these third parties may collect. Their information practices are not covered by this privacy policy.
  • Any dispute or claim arising from or related to this website shall be governed by and interpreted in accordance with the laws of the UAE.
  • The UAE is our country of domicile.

General Principles Statement

As detailed below, any information we collect on this website is strictly for our own use and is not shared with any other entity, public or private, for any reason. We will not sell or give away any lists or other data that we may retain, nor do we buy such information from other sources.

Statistical Data

Our servers (like most) track IP addresses and referring pages to help with maintenance and site improvements. This data is viewed only as anonymous statistics to show the busiest times of day or week, error pages, and how effective our advertising has been. This information is not used for any other purpose.

Personal Information Collected: Order Forms

Except for credit card information, we store your order form information to allow us to track query issues or refer to a past order to help provide customer service. You may opt to completely remove your information from this system by emailing us at coma@comadubai.com with your request. We do not store any sales information.

Correction or Deletion of Information

If you wish to correct, update, or delete any information about you that may be in our records, please email us at coma@comadubai.com with the details of your request. If you wish to contact us further, please find our full contact information on our contact page.

Prohibitions

You must not misuse this website. You must not:

  • Commit or encourage a criminal offense;
  • Transmit or distribute viruses, trojans, worms, logic bombs, or any other material that is malicious, technologically harmful, infringes confidentiality, or is in any way offensive or obscene;
  • Hack into any aspect of the Service;
  • Corrupt data;
  • Cause annoyance to other users;
  • Infringe any other person’s proprietary rights;
  • Send any unsolicited advertising or promotional material, commonly known as “spam”;
  • Attempt to affect the performance or functionality of the computer facilities or those accessed through this website.

Failure to comply with this provision would constitute a criminal offense and such a breach would be reported to the relevant law enforcement authorities and your identity would be disclosed.

Intellectual Property, Software, and Content

The intellectual property rights of all the software and content (including photographic images) made available to you on this website or through it remain the property of its licensors and are protected by copyright laws and treaties worldwide. All such rights are reserved by us and our licensors. You may store, print, and display the content provided solely for your personal use. You are not permitted to publish, manipulate, distribute, or otherwise reproduce, in any format, any of the content or copies of the content provided to you or that appears on this website nor use such content in connection with any business or commercial enterprise.

Conditions of Sale

By placing an order, you offer to purchase a product subject to the following terms and conditions. All orders are subject to availability and order price confirmation.

  • Shipping times may vary depending on availability and subject to any delay due to postal delays or force majeure, for which we will not be responsible.
  • Minors under 18 years of age are prohibited from registering as users of this website and cannot make transactions or use the website. To contract with us, you must be over 18 years old and possess a valid credit or debit card issued by an acceptable bank.
  • www.comadubai.com reserves the right to refuse any request made by you. If your order is accepted, we will inform you by email and confirm the identity of the party with whom you have contracted. Generally, this will or may in some cases be a third party.

When a contract is made with a third party who does not act as an agent or principal, the contract is made between you and that third party and will be subject to the terms of sale they provide. By placing an order, you agree that all the data you provide to us is true and accurate, that you are an authorized user of the credit or debit card used to place your order, and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All advertised prices are subject to such changes.

Our Contract

When you place an order, you will receive an acknowledgment email confirming receipt of your order: this email will be only an acknowledgment and will not constitute acceptance of your order. A contract will not be formed between us until we send you a confirmation email stating that the products you requested have been dispatched. Only the goods listed in the confirmation email at the time of shipment will be included in the formal contract.